Success Story
A BIOTECHNOLOGY IMPLEMENTATION
A value-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses
TECHNOLOGY LANDSCAPE
- Salesforce Sales Cloud
- Salesforce Lightning
- Salesforce Experience Cloud
- Lightning Web Components
- Salesforce Integration
program Objective
- Medical Information Website Rollout for 16 different countries
- Medical Knowledge Base to to enable HCP’s to access Medical Documents for various products
- Stability Caculator – Enable HCP’s
on the inquiries on the Life-Saving Drugs based on the temperature and days to
which the product has been exposed to. - Submit Medical Enquiry Form to capture enquires for any products – Web-to-Case through Website
value addition
- Secured Access -Validation through 3rd party for HCPs to access the website
- Personalized Experience – Region-based features for Health Care professionals/ Patient Caregivers
Easy scalability - Happy Customers – Rollout of Medical Information website using Experience cloud to
deliver a great customer experience - Integration with Google Analytics to identify traffic Patterns for achieving Business Goals